Service Centre for Entry Permits

The Service Centre for Entry Permits handles the processing of visa applications in cooperation with the Missions of Finland in Russia and Ukraine, which remain responsible for the issue of visas. The Centre operates as a unit under the Consular Services of the Ministry for Foreign Affairs, employing approximately 50 staff. It is located in Kouvola.

The main duty of the Service Centre for Entry Permits is to process visa applications, but it also supports the electronic processing of visa applications, organises training for employees responsible for the processing and handles user password matters.

The Centre is responsible for the development and maintenance of a separate system for outsourced visa processing.

The unit’s visa support team provides training for users of the national visa system and advice whenever any problems related to the system arise. The team also handles password matters related to the visa system and takes part in the development of the system.

The Service Centre for Entry Permits coordinates projects which concern the outsourcing of the processing of visas in the Ministry for Foreign Affairs.



Post address

Maahantulolupa-asioiden palvelukeskus
PL 98

Visiting address

Kauppamiehenkatu 4


Sandra Hatzidakis
  • +358 295 350 046
Saija Mäkinen
Administrative Officer
  • +358 503 181 855
Sanna Rantamäki
Systems Administrator
SUVI visa system
  • +358 295 351 087
Joel Soininen
Jari Kähärä
  • +358 295 350 190

E-mail addresses are in the form: Scandinavian characters are replaced by: ä=a, ö=o, å=a.