Embassy of Finland, Lusaka

Customer service

Telephone service in consular, residence permit, passport and notarial matters

Please contact us primarily by email. 

The telephone service hours are on Monday and Wednesday between 8.00 - 10.00 o'clock. 

Visa matters

Sweden represents Finland in all Schengen visa matters in Zambia. Please see Sweden's Visa Application Center website(Link to another website.) (Opens New Window) for all necessary instructions on Schengen visa applications. 

Residence permit, passport and notarial services

Customer service is open by appointment only. Please contact the Embassy for inquiries or for appointment booking by email: consul.lus@gov.fi (Opens New Window).

Office hours

Mon-Thu 8.00-16.15, Fri 8.00-13.15

Exceptional opening hours

The Embassy will be closed on the following days in 2024:

1.1.2024, New Year's Day

29.3.2024, Good Friday

1.4.2024, Easter Monday

29.4.2024, Kenneth Kaunda Day

1.5.2024, Labour Day

18.10.2024, National Day of Prayer

24.10.2024, Zambia Independence Day

24.12.2024, Christmas Eve

25.12.2024, Christmas Day

26.12.2024, Boxing Day

24/7 service

When a mission is closed, you can in an emergency situation contact the Foreign Ministry's 24/7 service: tel. +358 9 1605 5555 or email paivystys.um@gov.fi. For consular emergencies only. No visa inquiries, visa matters are not urgent 24/7 service issues. Phone calls will be recorded.

Email

  • Consul.LUS@gov.fi  (visa, residence permit, passport, consular and notarial services)
  • Sanomat.LUS@gov.fi

Telephone exchange

  • +260 211 251 234
  • +260 211 251 988

Post address

Embassy of Finland
PO Box 50819
LUSAKA
ZAMBIA

Visiting address

Haile Selassie Avenue
opposite Ndeke House
Longacres
15101 LUSAKA
ZAMBIA

On the map

Personnel

Bridget Chirwa
Assistant to the Ambassador
Jan Koivu
Senior Specialist
development policy
Deputy Head of Mission, Head of Cooperation
Suvi Saarinen
Administrative Officer, Consular Services
Mira Santala
Administrative Officer
Aura Mwiinga
Adviser
Team Finland
Elizabeth Ndhlovu
Adviser
Monica Nyirenda
Administrative Assistant