Customer service at the Ministry for Foreign Affairs
Schengen visas to Finland
- How to apply for a visa to Finland
- Requests for advice on visas preferably by email: visas.mfa(a)gov.fi. Use the secure email service if your email contains sensitive personal data.
- Tel. Tue–Thu 10–11 am via Government switchboard: +358 295 16001.
- Finnish citizens - visas and residence permits abroad: Check the details from representation of foreign states in Finland or in the nearest country to Finland
Residence permits to Finland
- How to apply for a residence permit to Finland
- For inquiries concerning residence permits, please contact the Finnish Immigration Service.
- To inquire about submitting a residence permit application or handling other residence permit matters at a Finnish mission, please send email to visas.mfa(at)gov.fi. Use the secure email service if your email contains protected personal data.
Passport issues within the administrative branch of the Ministry for Foreign Affairs
- Requests for advice on passports preferably by email: Passports.MFA(a)gov.fi. Use the secure email service if your email contains sensitive personal data.
- Check the validity period of the travel document and visa requirements at the mission of the country of destination:
- Foreign missions in Finland
- Finnish embassies, consulates general and honorary consulates by country
Diplomatic and service passports, visas for official travel
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Customer service by appointment only
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Visiting address: Merikasarminkatu 5 F, Helsinki
- E-mail: virkapassit.um(a)gov.fi. Use the secure email service if your email contains sensitive personal data.
Legalisation of Finnish documents
- Customer service:
You can bring your documents to be legalised at the Ministry for Foreign Affairs' customer service in Helsinki, or you can send them to be legalised by post. - Visiting address
Merikasarminkatu 5 D1, Helsinki
Mon–Wed 9–12 am
Thu–Fri closed - E-mail legalizations.um(a)gov.fi. Use the secure email service if your email contains sensitive personal data.
- Tel. +358 295 16001
- Postal address:
Ministry for Foreign Affairs
KPA-40/ Legalizations
P.O. Box 176
00023 GOVERNMENT - Read more: Legalisation of documents for use abroad
Export authorisations for dual-use items
- E-mail: kpo-40(at)gov.fi. Use the secure email service if your email contains sensitive personal data.
- Phone service:
Mon–Tue at 13–15
Tel. +358 (0)295 350 943 - More information: Export authorisations for dual-use items
Customer service and contact information of the Ministry for Foreign Affairs Archive
- The customer service of the Archives of the Ministry for Foreign Affairs is located at Merikasarminkatu 5 F. Visits to the Archives must be booked in advance by email tietopalvelu.um(at)gov.fi.
- The Archives is open 9.00–15.00 from Monday through Friday. Researchers can use their own laptops and digital cameras.
- Note! The Ministry for Foreign Affairs' archive organization project, which started in September 2022, may limit the availability of the oldest material.
- Postal address: PO Box 176, 00023 Government
- Telephone: +358 295 350 601
- Email: tietopalvelu.um(at)gov.fi
- Read more about the archives of the Ministry for Foreign Affairs
Obtaining documents or addresses from abroad
Obtaining documents or addresses from abroad