Embassy of Finland, Nairobi
Customer service
Opening hours
- Customer service is open on Mondays, Wednesdays and Fridays as follows:
9.00-10.00 Customer visit without appointment
10.00-11.00 Submitting and collection of the documents
11.00-12.00 Telephone service
Visa and residence permit matters
- Visa Center VFS Global serves customers at Muthangari Drive, Nairobi. Applicants must book a time for submitting their visa and residence permit applications in advance.
- Visa bookings can be made through https://visa.vfsglobal.com/ken/en/fin/ or by telephone +254 205 147 909. Telephone service is open Monday-Friday between 08.00-15.00.
- Residence permit bookings can be made through https://services.vfsglobal.com/ken/en/frp/book-an-appointment. Please specify whether you are making a paper or electronic application.
- For visa and residence permit enquiries, VFS Global can be contacted by telephone on +254 205 147 909 and by e-mail at info.finlandkenya@vfshelpline.com.
Consular matters, passports and legalizations
- E-mail enquiries concerning passports, legalizations and consular matters can be sent to Visa.NAI@gov.fi.
Use the secure email service if your email contains sensitive personal data.
Office hours
Mon, Wed, Fri 9-12
24/7 service
When a mission is closed, you can in an emergency situation contact the Foreign Ministry’s 24/7 service: tel. +358 9 1605 5555 or email paivystys.um@gov.fi. For consular emergencies only. No visa inquiries, visa matters are not urgent 24/7 service issues. Phone calls will be recorded.
- Sanomat.NAI@gov.fi (General enquiries)
- Visa.NAI@gov.fi (Consular services, passports and legalizations)
Use the secure email service if your email contains sensitive personal data.
Telephone exchange
- +254 203 750 721
- +254 20 375 0723
Post address
Embassy of Finland
PO Box 2206
00606 NAIROBI
KENYA
Visiting address
Eden Square, Block 3
6th Floor, Greenway Lane
(Off Westlands Rd.)
00100 NAIROBI
KENYA
On the map
Website
Personnel
Management
Kenya Affairs
Somalia Affairs
UN and Eritrea Affairs
Consular Services
Administration
E-mail addresses are in the form: forename.surname@gov.fi. Scandinavian characters are replaced by: ä=a, ö=o, å=a.