Embassy of Finland, Nairobi

Customer service

Visa and residence permit matters

  • Visa Center VFS Global serves customers at Muthangari Drive, Nairobi. Applicants must book a time for submitting their visa and residence permit applications in advance.
  • Visa bookings can be made through www.vfsglobal.com/finland/kenya(Link to another website.) (Opens New Window) or by telephone +254 205 147 909. Telephone service is open Monday-Friday between 08.00-15.00.
  • Residence permit bookings can be made through https://services.vfsglobal.com/ken/en/frp/(Link to another website.) or by telephone +254 205 147 909. Telephone service is open Monday-Friday between 08.00-15.00. Please specify whether you are making a paper or electronic application.
  • VFS Global also answers to all inquiries in these matters in their service number or by e-mail info.finlandkenya@vfshelpline.com.
  • Visa and residence permit applications can be submitted at the Embassy by appointment only. Appointments are booked on the VFS Global website or by telephone service.

Consular matters, passports and legalizations

  • E-mail enquiries concerning passports, legalizations and consular matters can be sent to Visa.NAI@gov.fi.

In a case of emergency, duty phone nr. is +358 9 160 55555. This number is for the consular emergency situations only after office hours, weekends and public holidays.

Office hours

Mon-Thu 9-12 and 14-15, Fri 9-12

Exceptional opening hours



  • Sanomat.NAI@gov.fi  ((General e-mail))
  • Visa.NAI@gov.fi  ((For consular services, passports and legalizations))

Telephone exchange

  • +254 203 750 721

Post address

Embassy of Finland
PO Box 2206

Visiting address

Eden Square, Block 3
6th Floor, Greenway Lane
(Off Westlands Rd.)

On the map


Kenya Affairs

Anu Ala-Rantala
Senior Specialist
development policy
Matts Weurlander
Senior Specialist
Georginah Gichohi

Somalia Affairs

Johanna Jokinen-Gavidia
Desk Officer
Emma Pajunen
Senior Specialist
Saara Asikainen

UN and Eritrea Affairs

Katariina Oivo
Desk Officer
First Secretary, Deputy Permanent Representative

Consular Services

Päivi Korhonen
Administrative Officer, Consular Services


Jenny Toivio
Administrative Officer
financial administration and information management