Embassy of Finland, Hanoi

Customer service

Customer service: 

Customer service is open Mon-Thu by appointment only.  There is no customer service on Fridays.

Appointment bookings and inquiries by email visa.han@gov.fi

Phone inquiries concerning visa and residence permit matters Tue-Thu 14.00-16.00 tel. +84 24 382 667 88

Those in need of emergency consular assistance are served according to the Consular Services Act.

In consular matters contact us by email Sanomat.HAN@gov.fi or phone +84 24 382 667 88

Visa Application Centers:

In Hanoi: Visa Application Centre, Ocean Park Building, Unit 207, 2nd Floor, 01 Dao Duy Anh Street, Phuong Mai Ward, Dong Da District, Hanoi City

In Ho Chi Minh City: Visa Application Centre, Resco Building 3rd Floor, 94-96 Nguyen Du Street, Ben Nghe Ward, District 1, Ho Chi Minh City

Helpline number +84 28 3521 2002, service hours Monday to Friday 08:00-17:00

Website of the Visa Application Centres: http://www.vfsglobal.com/finland/vietnam/

Email: info.fivn@vfshelpline.com

Time difference: +4h (Summer), +5h (Winter)

Jurisdiction: Vietnam, Laos

Office hours

Mon-Thu 8.00-12.00 and 13.00-17.00, Fri 8.00-12.00


  • Sanomat.HAN@gov.fi

Telephone exchange

  • +84 24 382 667 88

Visiting address, post address

Embassy of Finland
24th floor, Lotte Center Hanoi
54 Lieu Giai, Ba Dinh

On the map


Keijo Norvanto
Head of Mission
Touko Piiparinen
Deputy Head of Mission
Maija Seppälä
Senior Specialist
Jaana Lång
Administrative Officer, Consular Services
Saija Stenberg-Vikholm
Administrative Officer
financial administration
  • +84 93 606 4915
Nghia Le
Huong Le
Hong Mac
Hien Luong Thu
Tung Nguyen
Office Services Attendant
Hanh Hoang
Quyet Tran
Office Services Attendant