Embassy of Finland, Nairobi

Customer service

Opening hours

  • Customer service is open on Mondays and Wednesdays as follows:
    9.00-10.00 General enquiries without appointment
    10.00-11.00 Submitting and collection of the documents
    11.00-12.00 Telephone service

Visa and residence permit matters

  • Visa Center VFS Global serves customers at Muthangari Drive, Nairobi. Applicants must book a time for submitting their visa and residence permit applications in advance.

  • Visa bookings can be made through https://visa.vfsglobal.com/ken/en/fin/ or by telephone +254 205 147 909. Telephone service is open Monday-Friday between 08.00-15.00.

  • Residence permit bookings can be made through https://services.vfsglobal.com/ken/en/frp/book-an-appointment. Please specify whether you are making a paper or electronic application.

  • For visa and residence permit enquiries, VFS Global can be contacted by telephone on +254 205 147 909 and by e-mail at info.finlandkenya@vfshelpline.com.

Consular matters, passports and legalizations

  • E-mail enquiries concerning passports, legalizations and consular matters can be sent to Visa.NAI@gov.fi. 

Use the secure email service if your email contains sensitive personal data.

Office hours

Mon, Wed 9-12

Exceptional opening hours

Public Holidays Date
New Year's Day 1.1.
Idd-u-Fitr 20.3.
Good Friday 3.4.
Easter Monday 6.4.
Labour Day 1.5.
Madaraka Day 2.6.
Midsummer Eve 19.6.
Mashujaa Day  20.10.
Jamhuri Day 14.12.
Christmas Eve 24.12.
Christmas Day 25.12.

24/7 service

When a mission is closed, you can in an emergency situation contact the Foreign Ministry’s 24/7 service: tel. +358 9 1605 5555 or email paivystys.um@gov.fi. For consular emergencies only. No visa inquiries, visa matters are not urgent 24/7 service issues. Phone calls will be recorded.

Email

  • Sanomat.NAI@gov.fi  (General enquiries)
  • Visa.NAI@gov.fi  (Consular services, passports and legalizations)

Use the secure email service if your email contains sensitive personal data.

Telephone exchange

  • +254 203 750 721
  • +254 20 375 0723

Post address

Embassy of Finland
PO Box 2206
00606 NAIROBI
KENYA

Visiting address

Eden Square, Block 3
6th Floor, Greenway Lane
(Off Westlands Rd.)
00100 NAIROBI
KENYA

On the map

Website

Personnel

Management

Riina-Riikka Heikka
Head of Mission
Leo Svahnbäck
Deputy Head of Mission
Cynthia Ochieng
PA to the Ambassador

Kenya Affairs

Matts Weurlander
Senior Specialist
Georginah Gichohi
Coordinator

Somalia Affairs

Nelli Mikkola
Desk Officer
Susanna Hyartt
Coordinator

UN and Eritrea Affairs

Maija Yrjä
Desk Officer
Hanna Walsh
Coordinator

Consular Services

Päivi Korhonen
Administrative Officer, Consular Services
Sabina Holstein
Administrative Officer
consular services

Administration

Siiri Pekkarinen
Administrative Officer
financial administration

Trade Promotion Team

Esa Rantanen
Director, Africa
Meshack Wasiar
Special Advisor, Trade

E-mail addresses are in the form: forename.surname@gov.fi. Scandinavian characters are replaced by: ä=a, ö=o, å=a.

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