Embassy of Finland, Nairobi
Customer service
Visa and residence permit matters
- Visa Center VFS Global serves customers at Muthangari Drive, Nairobi. Applicants must book a time for submitting their visa and residence permit applications in advance.
- Visa bookings can be made through www.vfsglobal.com/finland/kenya(Link to another website.) (Opens New Window) or by telephone +254 205 147 909. Telephone service is open Monday-Friday between 08.00-15.00.
- Residence permit bookings can be made through https://services.vfsglobal.com/ken/en/frp/(Link to another website.) or by telephone +254 205 147 909. Telephone service is open Monday-Friday between 08.00-15.00. Please specify whether you are making a paper or electronic application.
- VFS Global also answers to all inquiries in these matters in their service number or by e-mail info.finlandkenya@vfshelpline.com.
- Visa and residence permit applications can be submitted at the Embassy by appointment only. Appointments are booked on the VFS Global website or by telephone service.
Consular matters, passports and legalizations
- E-mail enquiries concerning passports, legalizations and consular matters can be sent to Visa.NAI@gov.fi.
In a case of emergency, duty phone nr. is +358 9 160 55555. This number is for the consular emergency situations only after office hours, weekends and public holidays.
Office hours
Mon-Thu 9-12 and 14-15, Fri 9-12
Exceptional opening hours
https://editorum.fi/web/ken/special-opening-hours
- Sanomat.NAI@gov.fi ((General e-mail))
- Visa.NAI@gov.fi ((For consular services, passports and legalizations))
Telephone exchange
- +254 203 750 721
Post address
Embassy of Finland
PO Box 2206
00606 NAIROBI
KENYA
Visiting address
Eden Square, Block 3
6th Floor, Greenway Lane
(Off Westlands Rd.)
00100 NAIROBI
KENYA
On the map
Website
Personnel
Beatrice Chirchir
Catering and Housekeeping Attendant
Nancy James
Catering and Housekeeping Supervisor
Salome Oluoch
Consular Services Assistant
Management
Pirkka Tapiola
Head of Mission
Cynthia Ochieng
PA to the Ambassador
Kenya Affairs
Georginah Gichohi
Coordinator
Somalia Affairs
Johanna Jokinen-Gavidia
Desk Officer
Emma Pajunen
Senior Specialist
Saara Asikainen
Coordinator
UN and Eritrea Affairs
Consular Services
Päivi Korhonen
Administrative Officer, Consular Services
Administration
Jenny Toivio
Administrative Officer
financial administration and information management